Terms & Conditions
Welcome to Dukaanly.pk. By accessing or purchasing from our website, you agree to follow the terms and conditions mentioned below. These terms are designed to ensure a safe, transparent, and reliable shopping experience for all our customers.
1. General Information
Dukaanly.pk is an online store providing health, beauty, and lifestyle products across Pakistan. By using our website or placing an order, you confirm that you accept these Terms & Conditions and agree to comply with them.
2. Product Authenticity
Dukaanly.pk strives to provide 100% original and high-quality products. Product descriptions, images, and details are shared to help customers understand the item before purchasing. However, packaging or appearance may sometimes vary slightly depending on the manufacturer.
3. Orders & Confirmation
When you place an order on Dukaanly.pk, our team may contact you through call or WhatsApp for order confirmation. Orders may be cancelled if confirmation is not received or if the provided contact information is incorrect.
4. Pricing Policy
All prices listed on Dukaanly.pk are in Pakistani Rupees (PKR). Prices may change without prior notice due to market conditions or supplier updates.
5. Delivery Policy
We deliver orders across Pakistan through reliable courier services. Delivery time usually ranges between 1–3 working days, depending on the location. Delays may occur due to courier issues, weather conditions, or public holidays.
6. Return & Exchange
If you receive a damaged or incorrect product, please contact our support team within 24 hours of delivery. The product must remain unused and in its original packaging to be eligible for review.
7. Customer Responsibility
Customers are responsible for providing accurate shipping information and a valid contact number to ensure successful delivery.
8. Privacy Policy
Your personal information is kept secure and confidential. Dukaanly.pk does not sell or share customer data with third parties except when required for order delivery.
9. Changes to Terms
Dukaanly.pk reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Contact Information
If you have any questions about these Terms & Conditions or need assistance with your order, please contact us:
Dukaanly.pk Customer Support
Contact: 0300-8202721
Website: Dukaanly.pk